Returns & Exchanges
At Fasanime, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unworn, new condition.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.